CX Unplugged: Episode 6
Two veteran and industry leaders, Katie Stabler and Eric Reiners, will explore the importance of working across functional boundaries to build a collaborative culture of customer experience excellence: real-world examples,…
CX Unplugged: Episode 5
Dive into the heart and MIND of Customer Success on Episode 5 of CX Unplugged! This time, featuring – Customer Success expert Rachel Provan and CX/Support & Service Consultant Shane…
CX Unplugged: Episode 4
Does Customer Experience (CX) begin with Sales?Newsflash - NO!It starts with Marketing.We're diving deep into Customer Experience (CX) with two distinguished guests - CX expert Anita Toth and veteran Marketing…
CX Unplugged: Episode 3
Join us as we continue transparent discussions on Customer Experience (CX), Customer Success (CS), and the hiring gauntlet so many are facing!Featuring seasoned CX hiring leaders - Shane Smith, Candace…
CX Unplugged: Episode 2
Join us as we continue Episode 1's discussion on Customer Experience (CX),cross-functional friction, the 2024 outlook, and more.Featuring seasoned experts Shane Smith, CT Falk, Parker Corwin-Chase, and Liz Drews.This event…
CX Unplugged: Episode 1
Join us for an engaging panel discussion on Customer Experience (CX) featuring seasoned experts Shane, CT Falk, Parker, and Liz.This event is for you --> If you believe everyone is…