Two veteran and industry leaders, Katie Stabler and Eric Reiners, will explore the importance of working across functional boundaries to build a collaborative culture of customer experience excellence: real-world examples,…

Dive into the heart and MIND of Customer Success on Episode 5 of CX Unplugged! This time, featuring – Customer Success expert Rachel Provan and CX/Support & Service Consultant Shane…

Does Customer Experience (CX) begin with Sales?Newsflash - NO!It starts with Marketing.We're diving deep into Customer Experience (CX) with two distinguished guests - CX expert Anita Toth and veteran Marketing…

Join us as we continue transparent discussions on Customer Experience (CX), Customer Success (CS), and the hiring gauntlet so many are facing!Featuring seasoned CX hiring leaders - Shane Smith, Candace…

Join us as we continue Episode 1's discussion on Customer Experience (CX),cross-functional friction, the 2024 outlook, and more.Featuring seasoned experts Shane Smith, CT Falk, Parker Corwin-Chase, and Liz Drews.This event…

Join us for an engaging panel discussion on Customer Experience (CX) featuring seasoned experts Shane, CT Falk, Parker, and Liz.This event is for you --> If you believe everyone is…